We understand that handling your personal information is important to you, and we value your trust in us to handle this information conscientiously and carefully. This Privacy Policy outlines how we collect and process your personal information through the website https://caviar-aquatir.de/.
This Privacy Policy aims to inform you, as a user of this website, about the type, scope, and purpose of the collection and use of personal data by Aquatir GmbH (Aquatir GmbH, Rheingaustraße 53, 65201 Wiesbaden).
Please note that data transmission on the internet can generally have security vulnerabilities. Complete protection against unauthorized access by third parties is not possible.
We operate this website and offer various products for sale. We provide a website where we offer product purchases. This Privacy Policy applies to data we collect through our websites, electronic communication via social media websites, or any other websites we offer specifically designed for certain business partners, dealers, cities, or other areas, which are linked to or reference this Privacy Policy (collectively referred to as the “Site”).
We will regularly update this Privacy Policy to clarify our practices and to incorporate new or different privacy practices, for instance, when we add new products, features, or functionalities to the Site. If we make significant changes, we will notify you either by email (sent to the email address linked to your account), by posting on the Site, or in other ways.
If you have any questions specifically about this Privacy Policy or our use of your personal data, cookies, or similar technologies, please contact us via email at info@caviar-aquatir.de.
Collection of Information We collect, use, and store your personal data only within the legal framework or when you consent to the collection of data.
We receive and store information about you, such as:
- Information you provide to us:
- This includes your name, email address, IP address, postal address, postal code, country, payment method, phone number, and password. We collect this information in various ways, such as when you purchase products from us, interact with our customer service, or participate in surveys or marketing campaigns.
- Information collected when you leave reviews or ratings, set preferences or settings in your account, or otherwise communicate information through our service.
- Automatically collected information:
- We collect information about you, your purchases, your interactions with us or our advertisements, and information related to your computer or other devices used to access our website (such as mobile devices). This includes:
- Details of your interactions with customer service, such as the date, time, and reason for contacting, as well as call logs.
- Your location, information collected through cookies, web beacons, and other technologies, including your purchase history. Refer to our section “Cookies and Internet Advertising” for more information.
- We collect information about you, your purchases, your interactions with us or our advertisements, and information related to your computer or other devices used to access our website (such as mobile devices). This includes:
Aquatir GmbH uses the Google Analytics tracking system, a web analysis service provided by Google Inc. (“Google”), for advertising, market research, and optimizing its offerings. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses cookies to analyze how you use the website. The information generated by the cookie about your use of this website (including your IP address) is transferred to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, compile reports on website activities for the website operator, and provide other services related to website usage and internet usage. Google may also transfer this information to third parties, where required by law or where third parties process this data on behalf of Google. Google will not associate your IP address with any other data held by Google. You can prevent the installation of cookies by adjusting your browser software settings accordingly. However, please note that if you do this, you may not be able to use all the functions of this website in full. By using this website, you consent to the processing of your data by Google in the manner and for the purposes described above.
We also receive personal data and other online and offline data from our business partners, which may include data related to redemption, collection, or refunding/returns. We will use such data in accordance with applicable laws and this Privacy Policy.
Use of Information We use this information to fulfill our contractual obligations, analyze, manage, improve, and personalize our marketing activities, process your registration, orders, and payments, and communicate with you about these and other topics. For example, the information is used for the following purposes:
- To prevent, detect, and investigate potentially prohibited or illegal activities, including fraud, and enforce our Terms of Use.
- To analyze and understand our audience to improve our products and optimize the selection of content, recommendation algorithms, and presentation.
- To communicate with you regarding our products (for example, via email) and assist with inquiries. Please see the “Your Choices” section of this Privacy Policy to learn how to set or change your communication preferences.
- To operate, maintain, and optimize the Site.
- To respond to your questions and fulfill your requests.
- To determine and evaluate individual and group profiles and customer behavior.
- To manage our day-to-day business needs, such as website administration, service provision, fraud prevention, and compliance with our company reporting obligations, Terms of Use, or compliance with laws.
- To comply with legal obligations, resolve disputes, and enforce our agreements.
- To supplement other data we have about you so that we can better understand you, determine your interests, and provide you with more relevant and attractive products.
Disclosure of Information Our business is not about selling or renting personal data. We do not share your personal data unless we have your consent or are otherwise required or permitted by law, as follows:
- Service Providers: We use other companies, agents, or contractors (“Service Providers”) to perform services on our behalf or help us provide our products to you. For example, we use service providers to provide marketing, advertising, communications, infrastructure, logistics, and IT services, optimize our products, process credit card transactions or other payment methods, provide customer service, collect debts, and analyze and improve data (including user interaction data with our services). In the course of providing such services, these service providers may have access to your personal or other data. We authorize them not to use or disclose your personal data except in connection with the provision of their services.
- Promotional Offers: We may offer joint promotional offers that require you to share your information with third parties. In such cases, we may share your name and other information. Please note that these third parties are responsible for their own privacy practices.
- Protection of Aquatir and Others: We and our service providers may share or otherwise use your personal or other data if we or they believe it is necessary to disclose it in order to:
- Comply with applicable laws, regulations, legal processes, or governmental requests.
- Enforce the applicable Terms of Use, including investigating potential violations thereof.
- Prevent or detect illegal or suspected illegal activities, security issues, or technical problems, or otherwise take action against them.
- Prevent harm to the rights, property, or safety of Aquatir, its users, or the public as required or permitted by law.
For further details, you may refer to the full policy on our website, where other sections about your choices, data security, cookies, and additional terms are outlined.
We may transfer information, including personal data, in connection with a corporate transaction such as a reorganization, restructuring, merger, sale, or other transfer of assets, provided that the recipient agrees to handle your personal data in accordance with this Privacy Policy.
Social Plugins and Social Apps:
Social plugins and apps, such as Facebook and Instagram, are operated by social networks and are subject to their own terms of use and privacy policies. When using these features, please be aware that any data you submit may be subject to these platforms’ own privacy practices, which we do not control.
Your Choices
You can manage the types of personal data you provide to us and limit the ways in which we communicate with you. However, we believe that your experience with our site and products will be more relevant and personalized the more you share with us about yourself and your preferences.
Please note that we may need to contact you regarding important transactional information related to your purchases. For instance, even if you opt out of marketing emails, we will still send you confirmation emails when you make purchases on the site.
You can adjust how your browser handles cookies and set your mobile device to control how data is shared with us. Additionally, you can manage certain personal data when interacting with us via social networking platforms.
Your Right to Access, Delete, Block, and Object
You can review, update, modify, block, or delete your data for free by logging into your account or by sending us an email at info@caviar-aquatir.de. Keeping your personal data updated helps us respect your preferences and provide products that are most relevant to you.
In accordance with applicable laws, you may (a) request access to any other personal data we hold about you, and request that it be updated, modified, deleted, or blocked, (b) request that we no longer use your personal data, and (c) object to the creation of user profiles about you.
If you have any questions or comments regarding our privacy practices or this Privacy Policy, or if you wish to exercise any of the above rights, please contact us by email at info@caviar-aquatir.de or via the following postal address:
Aquatir GmbH, Rheingaustraße 53, 65201 Wiesbaden, Germany.
Please note that while we are happy to assist you in managing your personal data, we may not be able to delete all records of past interactions or transactions. For example, we are required to retain records of past purchases on the site for financial reporting and compliance purposes.
Unreasonable or Legally Not Required Requests:
We may refuse requests that are unreasonable or not legally required, such as those that would be excessively impractical, require disproportionate technical effort, or expose us to operational risks. We are authorized to store data in accordance with legal requirements and the purposes outlined in this Privacy Policy.
You can also exercise your right to object at any time without giving reasons and withdraw your consent for the future. You can submit your withdrawal by post, email, or fax at no additional cost.
Additional Rights: You also have the following rights:
- To request confirmation about whether we process your personal data. If so, you have the right to access this data and the detailed information listed in Article 15 of the GDPR.
- To request the rectification of your personal data.
- To demand that we immediately delete personal data concerning you if any of the reasons specified in Article 17 of the GDPR apply. Note that data subject to a legal retention period cannot be deleted.
- If you want us to stop collecting or contacting you in the future, we will keep your contact information on a do-not-contact list.
- To withdraw any consent you have given, with future effect, without facing disadvantages.
- To data portability, meaning we will provide the data you supplied to us in a structured format, so you can use this data for similar products from another provider.
- To restrict processing if one of the conditions in Article 18 of the GDPR is met.
- To object to the processing of personal data for reasons arising from your particular situation at any time.
We will then no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is for the establishment, exercise, or defense of legal claims (Article 21 of the GDPR).
You also have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your residence, place of work, or where the alleged breach occurred, if you believe the processing of personal data concerning you violates the GDPR.
Security of Personal Data
We implement reasonable administrative, logical, physical, and organizational measures to protect your personal data from loss, theft, unauthorized access, misuse, and alteration. Unfortunately, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Other Websites, Platforms, and Apps
Our website may contain links to websites operated by third parties whose information-handling practices may differ from ours. These websites have their own privacy policies and terms, which you should review carefully.
Retention of Your Personal Data
We retain your personal data for as long as necessary to process and deliver your order and to maintain records of your transactions for financial reporting purposes. Additionally, we retain your personal data to comply with legal obligations, resolve disputes, and enforce our agreements. Under the GDPR, personal data may only be stored for a specified purpose and for no longer than necessary for that purpose. We retain your personal data for at least seven years for processing contracts and for commercial and tax-related reasons.
Children
You must be 18 years or older to purchase products from us. In some jurisdictions, the age of majority may be higher. In such cases, you must meet this age requirement to make a purchase.
Cookies and Other Technologies
We and our service providers use cookies and other technologies (such as web beacons) for various reasons. For example, we use cookies to make it easier to access our website by remembering you when you return, to offer and analyze our products, to learn more about our customers and their potential interests, and to tailor our marketing and advertising efforts. We want to ensure that you are informed about our use of these technologies. This section explains the technologies we use, their function, and your options for controlling their use.
Cookies are small text files stored on your computer’s hard drive that allow for recognition but do not enable personal identification. Cookies help tailor the website offering to you on a pseudonymous basis and make it easier for you to use the website. Web beacons (or tracking pixels) may also be used for the same purpose. Web beacons are small graphics that allow for log file recording and analysis, which can be used for statistical evaluations.
You can generally prevent the storage of cookies or set your browser to require your consent before cookies are set. You can also delete previously set cookies through your browser settings. Please note that opting out of cookies is usually managed through the placement of an opt-out cookie. A new cookie will be stored on your computer that prevents relevant information from being transmitted to the website operator.
Changes to This Privacy Policy
We will update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Such updates (including information about when they take effect) will be made in accordance with the law. Continuing to order products after such updates take effect constitutes your acceptance of the changes.
Responsible Entity: Aquatir GmbH
Last updated: 01.10.2024
